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English for business - Beginner level

English for business - Beginner level

Date: 02/04/2020 - 03/04/2020

Time: 9:00 am - 5:00 pm

Price: RM1500

Venue: Pathway Learning Academy

HOW WILL YOU BENEFIT:

The focus of the course is on forms and functions deemed necessary in the business environment. Sufficient practice in utilizing these various stimulated situations will be given. In addition, accuracy-based activities will also be taught to enhance the fluency and proficiency of the participants of this course.

KEY CONTENTS:

Module 1 - Greetings And Introductions

  • Language forms & functions
  • Self introduction
  • Introducing someone
  • Introducing a speaker
    • greet
    • present the title of the topic
    • introduce the speaker
    • give information of the speaker
    • introduce area of expertise
    • accomplishments
    • to close and to call upon the speaker

Module 2 - Initiating, Maintaining And Ending Conversations

  • Initiating
    • greeting
    • introduction
    • establishing mutual interest
  • Maintaining
    • shows curiosity
    • discuss related topics
    • acknowledge similarities
  • Ending
    • gracefully
    • tactfully

Module 3 - Socializing Skills

  • Travel
  • Accommodation
  • Place
  • Weather
  • Offering help
  • Suggestion
  • Thanking

Module 4 - Telephone Skills

  • Beginning the call
  • Introduce the company
  • Offer assistance
  • During the call
  • Ending the call

Module 5 - Meeting Skills

  • Greeting the participants
  • Starting the meeting
  • During the meeting
  • Ending the meeting

Module 6 - Accepting And Declining Invitations

  • Examples of statement
  • Appropriate responses
  • Exercises

Module 7 - Asking For And Giving Directions

  • Examples of statement
  • Appropriate responses
  • Exercises

Module 8 - Negotiation Skills

  • Beginning a negotiation
    • making a proposal
  • During a negotiation
    • expressing opinion
    • to agree
    • to disagree
    • expressing partial agreement
    • expressing neutral disagreement
    • adding a point or two
    • asking for clarification or further
    • correcting Misunderstanding
    • rephrasing a point
  • Ending a negotiation

Module 9 - Asking For And Giving Instructions

  • Examples of statement
  • Appropriate responses
  • Exercises

 Module 10 - Asking For And Giving Permission

  • Examples of statement
  • Appropriate responses
  • Exercises

METHODOLOGY

This program will be presented via interactive lecture, practical hands-on activities, role-play and group & individual presentation.

WHO SHOULD ATTEND?

This course is suitable for those who would need basic to intermediate proficiency in handling everyday conversation in the English Language. Staff of different levels at clerical or even management will find this course very useful and practical.

Event Properties

Date 04-02-2020 9:00 am
Event End Date 04-03-2020 5:00 pm
Individual Price MYR1,500.00
Venue
Pathway Learning Centre, Taman Equine
Taman Equine, 43300 Seri Kembangan, Selangor, Malaysia Taman Equine, Selangor 43300 Malaysia
Pathway Learning Centre, Taman Equine
We are no longer accepting registration for this event
MYR1,500.00